When she first started,"ads walked through the door, you hardly had to go out to get them. It was easy, it was like picking up money off the street."
She says she now works harder now than she ever has to serve clients. "People expect more service, they expect more for their money than they ever have before."
This interview was conducted on Jan. 28, 2011.
Audio of the interview is available for download here: http://www.archive.org/details/AnnetteKrist
The full transcript is available here: http://www.scribd.com/doc/58720706/Annette-Krist
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